Shipping policy

Shipping Policy

We use fully tracked carriers including USPS, UPS, and FedEx.

Shipping Options:

Shipping rates for U.S. orders

Standard shipping is $8, with free Standard shipping on orders of $70 or more. Express shipping is $15.

Available shipping options and the final shipping charge are displayed at checkout before you place your order. Selecting Express shipping does not shorten order processing time.

Curbside, threshold, and white-glove delivery are not promised as part of these rates. Any product-specific delivery services and costs must be disclosed before purchase.

Estimated Transit Times

Most orders ship within 5–8 business days. Once shipped, delivery usually takes 2–12 business days (overall estimated delivery window: 7–20 business days). Times vary by brand, product type, and whether the item is made to order.

All shipping times are estimates only and are not guarantees. They are based on information from suppliers and carriers and may change without notice due to supply-chain, manufacturing, or logistics factors outside Ark Prep’s control.

Changing Your Shipping Address

If your order has already been processed or shipped and you need to change the address, we will do our best to accommodate the request. Delays should be expected. Any additional fees charged by the carrier for the address change are the customer’s responsibility.